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Pilot phase – not yet a commercial offer. The first 500 users join free of charge and share feedback to help us improve. The first pricing round starts in May 2027
Firmspace

CRM & sales

Automate CRM and sales processes

Your CRM becomes the central data source – not a chore. Recurring steps run automatically according to defined rules, so your team can focus on customers and closing deals.

What we implement

Automation in these areas

Data maintenance

New contacts and company data are created, completed and updated automatically – instead of being maintained by hand.

Status changes

Processes and opportunities change status automatically after defined events – without manual clicks.

Follow-ups

Follow-ups are prepared and triggered according to defined rules so that nothing gets left behind.

Tasks & notifications

Tasks are created automatically from the history – for the right person at the right time.

Inquiries

Incoming inquiries are captured, assigned and created as a process in the CRM.

Reports

Activities and pipeline figures are prepared and distributed automatically.

How it works

How an automated sales process works

InquiryE-mail · Form
CRM entryCreated automatically
TaskResponsibility & date
Follow-upAccording to defined rules
ClosingStatus & docs

Whether a step can be automated depends on the interfaces of your CRM. In the analysis we check what your system supports natively, via API or through exports – and we only implement what is technically sound.

Example pipeline

Sample data – no guarantee.

FAQ

Frequently asked questions about this area

Does this work with our CRM?

That depends on the interfaces of your system. In the process analysis we check which automations your CRM supports – natively, via APIs or structured exports – and we state clearly where the limits are.

Do we lose control over our data?

No. The data stays in your systems. Automations work according to defined rules, and critical steps can always be combined with approvals by employees.

Do sales processes have to be fully standardised first?

Not fully, but clear rules help. We structure the process together with you exactly as far as needed for reliable automation – and start with a limited pilot project.

Let us find out where your company can save time.

Describe a recurring workflow to us. Together we will check whether and how it can be sensibly automated.